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Customer Service

Ordering

  • Online: For fastest processing, online ordering is available, Order Now.
  • By fax: 1.800.250.8272 Click here for printable PDF Form
  • By postal mail: NAAWK
  • Retail Orders
  • PO Box 2017
  • Sandy, Utah 84091
  • Order by Telephone: 1.800.250.5252

Representatives available Monday through Friday, 8:30AM - 4:30PM (Mountain Time). For faster processing, online ordering is available. If you feel uneasy providing credit card information online, then order by phone, fax, or postal mail.

Who do I call if an order is not received?

Send an e-mail to orders@naawk.com or call 1.800.250.5252

How long does it take to get my order?

Generally in the U.S. 3-5 business days from the time the order is placed.

What if I have a question that is not listed here?

You can send an e-mail to orders@naawk.com or call 1.800.250.5252

Shipping + Sales Tax

How does NAAWK ship?

USPS First Class, USPS Priority, UPS & Fed-Ex.

Where do you deliver?

Online orders can be shipped within the Continental United States (the 48 contiguous states) and to Alaska and Hawaii. If you need international shipment, see International Orders.

International Orders

Online ordering is available for U.S. orders only. For assistance with International Orders please contact our corporate offices at sales@naawk.com or 801.307.9569.

Security + Privacy Information

NAAWK is concerned about your security and privacy. Our full statement, can be found by clicking here.

Shipping + Returns

At NAAWK, we back our products 100%. Working hard to ensure that our quality is unbeatable, and countless customers agree that you will experience the difference. Our team is so confident that our products will make an impact you can actually feel, that if you are not completely satisfied with your purchase, we want you to return it within 30 days of delivery and we will gladly exchange it or give you a full refund. Simple as that.

Contact us within 30 days of receiving your package and you'll be sent a label to print out, place on your package, and ship back at no cost to you. After receiving the returned product, we'll issue your refund and send a confirmation email notifying you of the transaction.

Did you purchase our product through a NAAWK distributor or retailer? Please contact the original purchase location for any exchange or returns.

Prior to returning your product please contact customer service at:

1.800.250.5252

orders@naawk.com

Return Address: 9258 S. Prosperity Rd  South Jordan, Utah 84081-6161